Job Description

We are seeking a Content Operations Associate to support a leading producer of health education videos. This is a great opportunity for a recent college graduate or early-career professional interested in digital media, content management, and operations.

In this role, you'll partner with Studio, Customer Success, and Product teams to manage and maintain a digital video content library, ensuring clients have access to accurate, up-to-date content.

Location: Bethesda, MD (Hybrid – 1–2 days onsite per week)

Duration: October 19, 2026 – December 31, 2027 (Potential for Extension)

Pay Rate: $22–$25/hour (W2)

Employment Type: Full-Time Contract

Eligibility: Must reside in Maryland, Virginia, or Washington, DC.

No prior professional experience is required! We're looking for someone who is tech-savvy, highly organized, detail-oriented, and comfortable working with digital tools and large spreadsheets.

Key Responsibilities

• Upload and manage finalized video content within a digital content management platform.
• Maintain accurate, up-to-date video libraries and address backlogs of media uploads.
• Partner with Customer Success to manage client-specific content libraries and configurations.
• Coordinate with Product and Technical Delivery teams to ensure content updates and ID mapping are completed accurately.
• Track video production timelines, content releases, and updates in collaboration with the Studio team.
• Maintain organized records of content metadata, configurations, and update logs.
• Support multiple projects simultaneously while ensuring accuracy and meeting deadlines.

Qualifications

• Strong organizational skills and exceptional attention to detail.
• Comfortable navigating digital platforms, managing files, and working with large spreadsheets.
• Ability to multitask, prioritize responsibilities, and work independently.
• Strong written and verbal communication skills.
• Tech-savvy with the ability to learn new systems quickly.
• Interest in digital media, video production, content creation, or content operations.

Nice to Have:

• Familiarity with project management tools such as Asana or Trello.
• Experience with Google Workspace, Slack, or Dropbox.
• Exposure to Adobe Experience Manager (AEM).
• Understanding of video production workflows or digital asset management.

Apply today to learn more!

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